Is a prescription needed to buy a CPAP machine?
A prescription is recommended for purchase to ensure we can set your machine to your tailored therapy needs. However, if you don't have one, we will still ship your machine, the machine will not be set and will be left on default settings.
What is a prescription?
Instructions written by a medical practitioner on a medical letterhead authorizing a patient to be provided medication or treatment. A prescription includes:
- Patient details (ex. name, medical conditions etc.)
- A medical professional (a physician) contact information and signature
- A prescription must meet legal requirements (includes the date, state of CPAP therapy, pressure setting or specific instructions pertaining to treatment)
Other documentation (sleep requisitions, sleep assessment forms, insurance pre-approvals) are not prescriptions and will not be accepted.
How do I get a prescription?
Visit your physician or sleep specialist for a Sleep Apnea diagnosis. Upon diagnosis, your doctor can prescribe Sleep Apnea treatment (if applicable) and provide a prescription.
What does 'fixed CPAP pressure' mean?
CPAP stands for Continuous Positive Airway Pressure. CPAP supplies therapy at a constant fixed prescribed pressure to treat Sleep Apnea.
What does Auto/APAP pressure mean?
APAP stands for Automatic Positive Airway Pressure. This type of AutoCPAP provides therapy set on a pressure range. AutoCPAP automatically adjusts to breathing patterns to treat Sleep Apnea.
What does BiPAP/BiLevel pressure mean?
BiPAP stands for Bilevel Positive Airway Pressure. BiPAP treats Central Sleep Apnea and for those who cannot tolerate CPAP pressures.
Are your CPAP machines authentic and new?
Our machines are authentic and new. We do not sell refurbished items. Most of our products come with a manufacturer's seal. Some packaging does not have a manufacturer's seal.
Will my new CPAP machine fit my current CPAP mask?
Likely yes. Modern CPAP tubing, (AirMini excluded) has a universal diameter and will fit most CPAP masks. Ensure you connect the tubing of your CPAP machine directly to your current mask. Ensure old mask adapters or inserts are removed, otherwise can hinder connection.
Should I use distilled water in my water chamber?
Yes. While some manufacturers indicate that certain version can be used with various water sources, we strongly recommend using distilled water only. Distilled water helps prevent mineral buildup, ensuring the humidifier functions properly and maintains air quality. Most importantly, it supports better lung health by aiding in infection control in your airways. If distilled water isn't available, boiling the water for 5 minutes and cooling prior to filling your water tank is a suitable alternative.
What are the default settings on an automatic (APAP) machine?
It varies based on the specific machine model:
Dreamstation 1/2 4-20cmH2O
AirSense 10/11 4-20cmH2O
Airmini 5-20cmH2O
Z2 Auto 4-20cmH2O
iBreeze 4-10cmH2O
Transcend Micro 4-20cmH2O
What is the warranty on CPAP machines?
Our Philips and Resmed units come with a standard 3-Year Limited Manufacturer Warranty for manufacturer's defect(s) on their main units. Click here for details on the machine warranty. Clearance machines such as the Resvent iBreeze come with a 1-Year Limited Manufacturer Warranty.
Where are CPAP machines made?
It varies by brand and model. ResMed machines are manufactured in Australia and Singapore. Philips Respironics, Transcend, and Z2 machines are made in the United States, while iBreeze machines are produced in China.
Why are your prices so much cheaper?
We have exclusive relationships with large CPAP manufacturers and these relationships allow us to share our savings with you - our loyal customers. We keep our prices competitive by selling in volume without aftercare services. Be cautious of 3rd party platforms carrying similar but non-authentic products. If it is too good to be true, it is. Ensure you buy your CPAP supplies from authorized CPAP vendors.