Is a prescription required to buy a CPAP machine?
Yes, a prescription is required to make a CPAP machine purchase.
How do I get a prescription?
See your physician or sleep specialist for a sleep test for a Sleep Apnea diagnosis. Your doctor will prescribe a prescription for Sleep Apnea treatment.
What is does fixed CPAP pressure mean?
CPAP stands for Continuous Positive Airway Pressure. This type of CPAP machine provides therapy at a constant fixed prescribed pressure to treat Sleep Apnea.
What is does Auto/APAP pressure mean?
APAP stands for Automatic Positive Airway Pressure. This type of auto CPAP machine provides therapy set on a pressure range. These machines automatically adjusts to breathing patterns to treat Sleep Apnea.
What is does BiPAP/BiLevel pressure mean?
BiPAP stands for Bilevel Positive Airway Pressure. This type of machines treat Central Sleep Apnea and for those who cannot tolerate CPAP pressures.
Are your CPAP machines authentic and new?
All of our products are authentic, brand new and unopened. We do not sell refurbished items.
Should I use distilled water in my water chamber?
Yes. Manufacturers recommends filling your water tub with distilled water to maximize the tub's lifespan. Distilled water minimizes mineral deposit buildup.
What are the default settings on an automatic (APAP) machine?
The default settings are auto mode pressure 4-20cmH20.
What is the warranty on CPAP machines?
Respironics and Resmed offer a standard 3-Year Manufacturer's Warranty for manufacturer's defect(s) on their main units. This means you can bring your machine to any local authorized dealer and they'll send the unit into Respironics or Resmed for inspection. Upon inspection, the manufacturer will either fix the unit or replace it with a new one. Alternatively, you can send it back to us and we'll work with you and the manufacturer for the warranty.
Where are the CPAP machines made?
Parts of Resmed machines are made in Australia and Singapore. All of the Respironics machines are made in the United States of America.
Are your products refurbished?
Rest assure our entire inventory (CPAP machines, masks, accessories and everything else) are brand new, sealed and never been opened.
Why are your prices so much cheaper?
We have exclusive relationships with large CPAP manufacturers and these relationships allow us to share our savings with you - our loyal customers. We keep our prices competitive by selling in volume and we do not provide aftercare services. Be cautious of 3rd party selling platforms carrying similar or fake items. If it's too good to be true, it likely is. Ensure you purchase from authorize CPAP vendors.