Is a prescription required to buy a CPAP machine?
Yes, a prescription is required to make a CPAP machine purchase.
How do I get a prescription?
See your physician or sleep specialist for a sleep test for a Sleep Apnea diagnosis. Your doctor will prescribe a prescription for Sleep Apnea treatment.
What is does fixed CPAP pressure mean?
CPAP stands for Continuous Positive Airway Pressure. This type of CPAP machine provides therapy at a constant fixed prescribed pressure to treat Sleep Apnea.
What is does Auto/APAP pressure mean?
APAP stands for Automatic Positive Airway Pressure. This type of auto CPAP machine provides therapy set on a pressure range. These machines automatically adjusts to breathing patterns to treat Sleep Apnea.
What is does BiPAP/BiLevel pressure mean?
BiPAP stands for Bilevel Positive Airway Pressure. This type of machines treat Central Sleep Apnea and for those who cannot tolerate CPAP pressures.
Are your CPAP machines authentic and new?
All of our machines are authentic, brand new and unopened. We do not sell refurbished items. Most of our products come with a manufacture seal. Some packaging do not have a manufacture seal. Selected items, for example AirSense 10 Filters come in bulk (1000 pieces) and are immediately re-packaged into smaller packets with full PPE (gloves and masks) on. This process is handled safely and securely by one person only in an enclosed, sanitized area.
Will my new CPAP machine fit my current CPAP mask?
The answer is mostly yes. Most modern CPAP machine tubings, (AirMini excluded) are made with a universal diameter and will fit most CPAP masks. Ensure you connect tubing of your CPAP machine directly on to your current mask. Ensure you're not leaving old mask adapters or inserts behind on the tubing or mask that may hinder the connection.
Should I use distilled water in my water chamber?
Yes. Manufacturers recommends filling your water tub with distilled water to maximize the tub's lifespan. Distilled water minimizes mineral deposit buildup.
What are the default settings on an automatic (APAP) machine?
The default settings are auto mode pressure 4-20cmH2O.
What is the warranty on CPAP machines?
Respironics and Resmed offer a standard 2-3 Year Manufacturer Warranty for manufacturer's defect(s) on their main units. This means you can bring your machine to any local authorized dealer and they'll send the unit into Respironics or Resmed for inspection. Upon inspection, the manufacturer will either fix the unit or replace it with a new one. Alternatively, you may send it back to us and we'll work with you and the manufacturer for the warranty.
Initiate a warranty claim on your current machine by emailing us at email@example.com with your order number.
Where are the CPAP machines made?
Parts of Resmed machines are made in Australia and Singapore. All of Philip Respironics machines are made in the United States.
Why are your prices so much cheaper?
We have exclusive relationships with large CPAP manufacturers and these relationships allow us to share our savings with you - our loyal customers. We keep our prices competitive by selling in volume and do not provide aftercare services. Be cautious of 3rd party selling platforms carrying similar or fake items. If it's too good to be true, it likely is. Ensure you purchase from authorize CPAP vendors.