Is a prescription required to purchase a CPAP machine?
Yes, a prescription is required. Email prescription to email@example.com with your order number. Failure to provide a valid prescription may result in cancellation of your order. A prescription is not required for CPAP masks, parts or accessories.
How do I get a prescription?
Consult your physician or sleep specialist and complete a Sleep Apnea diagnosis. Your doctor will prescribe treatment upon diagnosis.
Do you work with insurance providers for CPAP Therapy?
Yes. Most insurers require you to show a prescription for your medical condition. In addition they want to see the purchase receipt to treat the condition. Check with your insurer on what's covered. Once a purchase is made, submit the appropriate documentation along with your purchase invoice to your insurer for reimbursement.
Do you bill insurance directly for CPAP machines?
We do not direct bill. Each customer must submit their own application.
Do you provide quotations for insurance?
Are you part of the Ontario 'ADP' Program?
Are you a part of the 'Assignment of Benefit' Program?
We are not. Customers must pay in full for all orders and submit their own invoices to their insurance provider.
What information is found on an invoice?
Your invoice will include:
- Customer's personal, billing and shipping information
- All items purchased (itemized, if applicable)
- Notes (if applicable)
- Shipping fee (if applicable)
- Total amount
- Total paid including a 'paid-in-full' stamp
- CPAPmachines.ca logo and contact information (phone, email and address)